Work Shmerk

So, I'm probably just venting right now and will be fine tomorrow, but I'm finding that I'm getting more and more unhappy in my job. I thought that some time off would help, plus we're having a break from our classes so I thought that would be nice, but for some reason I'm really starting to hate it more and more every day. I can't go into a lot of specifics for proprietary purposes and what-not, but recently they had the Trainers take over the supervisor calls. I really didn't mind this too much; was there better things that I could have been doing during this time? Undoubtedly, but I understand the need and I was happy to help. But unlike on DIRECTV where I actually enjoyed taking supervisor calls, I really don't enjoy it here. With DIRECTV for example, if I didn't waive a fee or a charge then big deal - it's freaking TV! But with Bank of America, it really affects peoples lives. If I choose not to waive a fee because they're not profitable enough or whatever, then I'm affecting their income, their credit score, their debt, their lives, and I don't like that feeling. Today someone asked me if I truly believed what I was saying based on a policy, and I honestly couldn't answer. I tried, and I stuck to my guns about it because it was a policy, but I don't like the fact that I can impact somebody's life that much in a negative way. So anyway, I'll probably be over it in a few days, but in the meantime if anyone knows where I can find alternate employment I will gladly take some tips! ;)